Support

Common questions

How do I bring in my school's timetable?

Open Settings, then Import a timetable, and choose a photo, a screenshot or a PDF. You check every lesson before it's added, and can remove anything that was read wrong. A clear, straight-on picture of one week reads best. Lessons marked Check are ones to look at.

Can I import without the internet?

Reading a photo or PDF needs the internet. You can still add lessons by hand, or import a Term backup, offline.

Why does it say I've read a lot of timetables today?

Each device can read a few files a day, to keep the service free. Try again tomorrow.

My school has Week A and Week B.

Set the number of weeks on your timetable's page in Settings. If Term shows the wrong week, set which week it is now on the same page, and it will count on from there.

How do I get my timetable on my other devices?

Sign in to the same Apple Account with iCloud on, and leave iCloud sync on in Term's Settings. Your Apple Watch gets it from your iPhone.

What happens during the holidays?

Turn on Vacation Mode in Settings. Widgets and reminders rest until you turn it off, and Term asks which week school starts back on.

How do I move my timetable to a new phone?

With iCloud sync on, it's already there. Otherwise, share a backup from your timetable's page in Settings and open it on the new device.